The Grok app will not load

Quick fix

1. Force quit the app and relaunch it.
2. Update to the latest version from the App Store or Google Play — outdated builds are rejected by the API.
3. Check your device clock is set to automatic. A wrong clock breaks the secure connection.
4. Sign out, then sign back in with the same account you subscribed with.
5. Reinstall as a last resort. Your conversation history is stored server side.