Change Grok X Premium+ subscription tier

Whether you're looking to upgrade to unlock more features, or downgrade to a more basic plan, managing your Grok subscription tier is straightforward. Your ability to change plans depends on how you originally subscribed.

Changing Your Subscription Tier (Web Purchase)

If you purchased your Grok X Premium+ subscription directly through x.com, you can manage your plan from your X account settings.

1. Log In to X: Open your web browser and go to x.com. Log in to the X account associated with your Grok subscription.
2. Navigate to Premium Settings: In the left-hand navigation menu, click on 'Premium'.
3. Manage Your Subscription: On the Premium page, look for an option like 'Manage your subscription' or 'Manage membership'.
4. Select New Tier: You should see your current subscription details and options to change your plan. Select the desired tier (e.g., upgrade to a higher tier or downgrade to a lower tier if available).
5. Review and Confirm: Read the details of the new plan, including any changes to pricing, features, and the effective date of the change. Confirm your selection.
6. Billing Adjustment: If upgrading, you may be charged immediately for the difference, and your billing date might adjust. If downgrading, the change often takes effect at the end of your current billing cycle.

Note that direct purchases via x.com typically offer the most flexibility in plan changes and direct support from X.

Changing Your Subscription Tier (App Store / Google Play Purchase)

If you subscribed to X Premium+ and Grok via the Apple App Store or Google Play Store, your subscription is managed by those platforms. You will need to make changes through your device's settings.

For Apple App Store Purchases (iOS):

1. Open Settings: On your iPhone or iPad, open the 'Settings' app.
2. Tap Your Name: Tap on your name/Apple ID at the very top of the Settings menu.
3. Go to Subscriptions: Tap 'Subscriptions'.
4. Select X Premium+: Find and tap on your 'X' or 'X Premium+' subscription.
5. Change Plan: You should see options to choose a different subscription tier or cancel your subscription. Select your desired new plan.
6. Confirm Changes: Follow the on-screen prompts to confirm the change.

For Google Play Store Purchases (Android):

1. Open Play Store: Open the Google Play Store app on your Android device.
2. Tap Profile Icon: Tap your profile icon (usually top-right).
3. Go to Payments & Subscriptions: Tap 'Payments & subscriptions', then 'Subscriptions'.
4. Select X Premium+: Find and tap on your 'X' or 'X Premium+' subscription.
5. Change Plan: Look for options to upgrade or downgrade your plan. Select the new tier.
6. Confirm Changes: Follow the on-screen prompts to confirm the change.

Changes made through app stores typically take effect at the end of your current billing period, unless you are upgrading and the new plan takes immediate effect with a prorated charge.

Important Considerations

• Prorated Charges: When upgrading, you may be charged a prorated amount immediately, and your next billing date might adjust. When downgrading, your current plan usually remains active until the end of its billing cycle.
• Feature Access: Ensure the new tier provides the Grok access and features you require. Check the X Premium+ feature matrix on x.com before confirming.
• Confirmation: Always look for a confirmation email or message indicating your subscription change was successful.

Still Stuck? Contact X Support

If you encounter issues while trying to change your subscription tier, or if the changes don't reflect correctly, reach out for assistance.

• For Web-Billed Subscriptions: Contact X Support directly via help.x.com.
• For App Store / Google Play Subscriptions: Contact Apple Support or Google Play Support for assistance with billing managed through their platforms.

For related issues, check our article: Grok Subscription Billing Issue on X: Fixes.